The First AI Certification
Built for Service Businesses
Most AI tools limit what the AI can do because they can't trust users to understand it. We take the opposite approach: certify our users so we can unlock more power, not less.
When you understand the tool, we can give you more of it. Trust is the unlock.
Certification Unlocks More Powerful AI
Other AI tools put up guardrails because they don't know if users understand the technology. We remove those limits — because you've earned the right to more.
Understand the tool
Your AI can handle more complex conversations because you know what it's doing and when to step in.
Know the guardrails
Your AI can operate with less hand-holding because you've configured boundaries you understand and trust.
Review with confidence
Your AI earns more autonomy over time because you can spot what's working and course-correct what isn't.
What You'll Learn
Progressive certification — each tier builds on the last. You never retake what you've already passed.
Quallaa Certified
Starter plan
~14 min · 3 modules
- Meet Your AI
What happens when you miss a call — and what Quallaa does about it.
- The Customer Experience
What your customers see and experience when your AI responds.
- Responsible AI
What your AI will and won't do — and your role in reviewing conversations.
Quallaa Certified Pro
Pro plan
~24 min · 5 modules
- Meet Your AI
What happens when you miss a call — and what Quallaa does about it.
- The Customer Experience
What your customers see and experience when your AI responds.
- Responsible AI
What your AI will and won't do — and your role in reviewing conversations.
- Your Name, Your AI
What changes when AI texts from your own phone number.
- Hands-On Test
Send a real test message and see your AI in action.
Quallaa Certified Partner
Custom plan
~34 min · 7 modules
- Meet Your AI
What happens when you miss a call — and what Quallaa does about it.
- The Customer Experience
What your customers see and experience when your AI responds.
- Responsible AI
What your AI will and won't do — and your role in reviewing conversations.
- Your Name, Your AI
What changes when AI texts from your own phone number.
- Hands-On Test
Send a real test message and see your AI in action.
- Multi-Location Management
Managing AI across multiple locations and team members.
- Advanced AI Configuration
Fine-tuning your AI with guardrails, disclosure, and brand standards.
How It Works
From sign-up to certified in under 20 minutes.
Sign up & pick your plan
Starter or Pro. Both include certification and start with a 14-day free trial.
Interactive training (~10-20 min)
Not a lecture. Not a video. Hands-on scenarios, real examples, and practical exercises tailored to your trade.
Hands-on test
Send a real test message and watch your AI respond. You'll see both sides of the conversation before it ever talks to a customer.
Earn your badge
Display your Quallaa Certified credential on your website, Google profile, and marketing materials. A trust signal your customers can verify.
What You Earn
A shareable credential that tells customers you take AI seriously.
Shareable credential
A badge you can embed on your website, add to your Google Business profile, or include in marketing materials.
Public verification
Customers can verify your certification status. It's not just a logo — it's a verifiable trust signal.
AI disclosure built in
84% of consumers want businesses to disclose AI use. Your badge does that and more — it says you were trained to use it responsibly.
Certification FAQ
Common questions about the certification process