Question 1

What exactly is this service?

Accepted Answer

It's an AI assistant that responds to your missed calls via text message. When a customer calls and you can't answer, they automatically get a text within 30 seconds. The AI has a natural conversation with them and gathers details about their issue, so they're taken care of until you can call back.

Question 2

Will my customers know it's AI?

Accepted Answer

Yes — Quallaa includes a natural AI disclosure in first messages by default. The AI introduces itself by your business name and explains how it can help. You can customize the wording in your settings. Starting June 2026, Colorado law requires this disclosure, and Quallaa handles it automatically.

Question 3

How much does it cost?

Accepted Answer

Each AI agent is $49/month. The Complete Bundle is $199/month and includes every agent. 14-day free trial — you won't be charged until it ends. Month-to-month, cancel anytime. Flat monthly pricing, no per-message or per-call charges.

Question 4

Do I need to change my phone number?

Accepted Answer

No. Your business number stays exactly the same. You get a dedicated AI number with your area code. With the Your Own Number add-on (+$50/mo), customers text your real number and AI replies from it — they never see a different number.

Question 5

How long does setup take?

Accepted Answer

Sign up, enter your business info, and complete a quick interactive certification (~10-20 minutes). Then pick a local number, set up call forwarding, and your AI is live. Self-service — no calls or appointments needed.