AI Support Agent
AI support that actually resolves issues
Handles common questions, troubleshoots problems, and escalates to the right person when it cannot resolve something — with full context.
How it works
Customer texts with a question
A billing question, a how-to, a complaint, a request — any support need.
AI handles what it can
Common questions get instant answers. The AI draws on your business knowledge to resolve issues.
Smart escalation
Complex issues go to the right person — not just "someone." AI knows who handles what.
Context preserved
The person who gets the escalation sees everything: who the customer is, what they asked, and what the AI already tried.
What you get
Instant answers
Common support questions — hours, directions, policies, how-tos — answered immediately, any time of day.
Troubleshooting guidance
AI walks customers through common fixes step-by-step before escalating.
Smart routing
AI learns who handles what in your business. Plumbing emergency goes to the on-call tech, billing question goes to the office.
Business knowledge
The AI builds a profile of your business over time — accumulating knowledge from every conversation.
Escalation with context
When the AI cannot resolve something, it writes a natural language briefing for whoever takes over.
Consistent quality
Every customer gets the same professional, patient, helpful response — at 2 AM or 2 PM.
Built for moments like these
Customer texts after hours asking about your return policy
Someone needs help with a product you installed last month
A frustrated customer has a complaint that needs human attention
Multiple support requests come in during your busiest period
$49/mo — flat, simple, no surprises
14-day free trial. Cancel anytime. No per-message or per-call fees.
Or get every agent for $199/mo with the Complete Bundle (save $46/mo).
Common questions
What if the AI cannot answer a question?
It escalates to the right person on your team with full context. The AI never makes things up — if it does not know, it gets help.
How does it know who to escalate to?
The AI learns your team structure from the business profile — who handles billing, who handles technical issues, who handles emergencies.
Can it handle complaints?
It can acknowledge the issue, gather details, and escalate with urgency. For sensitive situations, it gets a human involved quickly.
Does it replace my support staff?
No — it handles the routine questions so your team can focus on complex issues that need a human touch.
Works even better together
Each agent shares context and memory. Add more agents to cover your entire customer communication.