Same agent
The Quallaa inside your AI tool is the same Quallaa on your business number and web chat. One persona, one voice, one policy set.
Model Context ProtocolGive your AI Quallaa.
The AI you already work with knows your files, your calendar, your other agents. MCP lets it see Quallaa too — the AI that talks to your customers. One install, same memory, nothing lost.
Works with
Claude
ChatGPT
Cursor+ any MCP client
ClaudeChatGPTCursor+ any MCP clientTwo AIs, one picture
Your AI already knows your world. Now it can see Quallaa.
Most AI you use is a copilot — yours, loaded with your context. Quallaa is different: it's the AI that talks to strangers on your behalf. MCP joins the two, so your AI can ask about or change what Quallaa is doing without losing the rest of the picture.
Your AI
Claude, Cursor…
Files
Calendar
Agents
QuallaaOne Quallaa, many front doors.
MCP isn't a new channel. It's another way to reach the Quallaa that's already running — same agent, same memory, same rails.
+ new rule
Web
SMS
MCP
Same memory
Change a guardrail in Claude Desktop — every live conversation Quallaa is having, everywhere, picks it up. You don't retell it.
MCP callTrust
Web callTrust
SMS callTrust
Same trust layer
Every MCP call runs through the same scope, audit, and disclosure rules as the web and SMS surfaces. Your AI doesn't get a backdoor.
Claude DesktopYou
anyone waiting on me?
Claude
quallaa::list_escalations
2 items waiting:
• Sarah W. — booking question, 14m
• Anna L. — refund request, 1h (flagged urgent)
• Anna L. — refund request, 1h (flagged urgent)
Want me to reply to Sarah and forward Anna's to you?
What it looks like
Quallaa shows up as a tool your AI can reach for.
Ask anything about your public AI — “who's waiting on me?”, “resolve that refund one” — and your AI calls Quallaa directly. No copy, no paste, no context switch.
When you're unsure which tool fits, call talk_to_quallaa and describe the situation. Quallaa picks the right action, or asks a follow-up.
What's in the box
13 tools. One of them is a conversation.
Talk
talk_to_quallaaOpen-ended. Same memory as web and SMS. Ask, request, escalate.
Read
get_agent_statusHealth, activity, open items.
list_conversationsRecent threads.
get_conversationFull thread for one contact.
list_escalationsWhat’s waiting for you.
get_contact_profileWhat Quallaa learned about someone.
get_business_profileHow Quallaa introduces itself.
Change
resolve_escalationClose an item, optionally notify.
update_instructionsPolicies, tone, guardrails.
update_tool_configToggle tools on or off.
update_business_infoName, hours, services.
send_messageOwner-initiated outbound SMS.
schedule_followupQueue a future follow-up.
Ready to install?
Paste a URL and a key into your AI tool. Takes a minute. Key management lives in the Developers panel inside /quallaa.