The AI your business can stand behind.
Public-facing AI for operators who take their reputation seriously. Calls, texts, email, web chat — handled in seconds by an AI that knows your business and answers to you.
Decide for yourself whether you'd let this AI talk to your customers.
Your Reputation, Protected
Your reputation is on the line when AI talks to the public. Quallaa makes sure it's done right.
Jeff Toffoli
Founder, Quallaa
Founder of Quallaa, an AI practice in Anthropic's Claude Partner Network. Previously at Clarifai.
“When AI talks to the public on your behalf, the hard part isn't the technology. It's doing it responsibly. That's what we built.”
When it doesn't know the answer
The AI has a clear edge. When a question isn't in what you've briefed it on, it doesn't guess and it doesn't continue past its competence. It says “let me have someone get back to you on that” and alerts you with the context. Silence from the AI is the guardrail working.
When someone is angry or escalates
Tension is a handoff signal, not a prompt to try harder. When a customer's tone shifts or they explicitly ask for a human, the AI steps aside and pages you directly. It doesn't argue, doesn't over-apologize, and doesn't try to resolve something that wants a person.
When someone asks something you haven't briefed it on
The AI won't answer from general knowledge when your business is the subject. If you haven't told it your pricing, it won't quote. If you haven't told it your policy, it won't invent one. It acknowledges the question, routes to you, and the conversation waits.
What you see every morning
A clean summary of the prior day: conversations handled, what was said, what got escalated, what got booked. No dashboards to check, no queues to clear. If something needs you, you already know.
Your data stays yours
Customer conversations, contact info, business data — encrypted and scoped to your account. Not used to train anything, not sold, not monetized. We don't build a customer list out of yours. If you leave, you take your data with you.
We're in Anthropic's Claude Partner Network because responsible AI deployment isn't a checkbox.
Every text the AI sends. Yours to see. Always.
Your AI talks to the public.
You stay in control.
Calls, texts, email, web chat — handled in seconds, on every channel, by an AI that knows your business and answers to you.
Your AI talks to the public.
You stay in control.
Calls, texts, email, web chat — handled in seconds, on every channel, by an AI that knows your business and answers to you.
Here's how it actually goes
One conversation. A new inquiry, a question the AI shouldn't answer on its own, and a clean handoff to a human. No tabs, no hypotheticals.
Triage before welcome
The AI's first move is understanding the ask, not selling a feature. That's how you'd answer if you picked up the phone yourself.
Refuses to quote what it wasn't told
Pricing wasn't in the brief, so the AI doesn't invent a number. It names the person who'll answer and keeps the conversation moving.
Hands off with full context
The escalation isn't just a ping. Jeff receives the contract-review note, the held slot, and the customer's number — ready to reply, not re-interview.
What We Do
An AI practice. Two ways the work expresses.
Self-Serve Product
Quallaa shepherds you through public-facing AI on your business. $149/mo, everything included.
See pricing →Work With Our Team
Training, custom AI builds, and hands-on help with hard problems. Humans helping humans.
Get in touch →One Product. Everything Included.
Missed calls, booking, follow-up, screening, email, voice. $149/mo.
$149/mo
flat monthly, everything included
<30 sec
AI response time
Free
until you go live
Set Up in a Conversation.
Go Live When You're Ready.
Quallaa walks you through it. Simple setup, your AI goes live.
Tell us about your business
What the AI should and shouldn't discuss, when to escalate, what's off-limits. Prep is free.
We walk you through it
How it works, where it escalates, what it sends, what you'll see each morning. No surprises before it talks to anyone.
Approve the guardrails, go live
You go live when you're ready — not before. We provision your number then, and that's when billing starts.
You're live
Calls, texts, email, web chat — all handled. You see every conversation.
Set Up in a Conversation.
Go Live When You're Ready.
Quallaa walks you through it. Simple setup, your AI goes live.
Get StartedGetting Started
Tell us about your business
What the AI should and shouldn't discuss, when to escalate, what's off-limits. Prep is free.
We walk you through it
How it works, where it escalates, what it sends, what you'll see each morning. No surprises before it talks to anyone.
Approve the guardrails, go live
You go live when you're ready — not before. We provision your number then, and that's when billing starts.
You're live
Calls, texts, email, web chat — all handled. You see every conversation.
Common Questions
Straight answers, no sales speak.
Categories
Still have questions?
See What Your Customers Would Experience
Text (866) 491-6416 — no account, no charge. Same AI, same conversation your customers would have.
Text our AI and see what your customers would experience. One product, $149/mo, everything included. Training and custom builds available.